Contact Us

If you need help or are having trouble, please visit our help section first. If after browsing our documentation you're still having issues, please use the form below to contact us.

If you're contacting us with an issue, it's helpful to include as many details as possible, including any error messages you're receiving, and details about your computer, such as your operating system and version of Word. You can also choose to attach any documents you're working with. We appreciate any comments, suggestions, or overall feedback as well.

Customer Support Hours
M-F 8:00 AM - 4:00 PM ET
Closed weekends and US Holidays

We strive to reply to all requests within the same day, based on the hours above.


Please Note: If you have questions or are looking for a quote on enterprise or volume sales, please use this form.



Note: If you're having trouble submitting the form, you can also contact us directly at help@briefcatch.com.

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