Help with BriefCatch

Browse our Frequently Asked Questions

See the various sections below for the most frequently asked questions. The links above will allow you to quickly jump to specific BriefCatch sections.

If your question isn't answered here or if you require additional help, please send us an email.


The items in this section are general questions relevant to both BriefCatch 3 and BriefCatch Standalone.

Absolutely not. Just editing suggestions.

BriefCatch 3

The items in this section are questions relevant to BriefCatch 3 and may not be applicable to BriefCatch Standalone or BriefCatch 2.

Yes! BriefCatch 3 is now compatible on both Mac and PC.

Learn how to install BriefCatch 3 in this guide.


No. BriefCatch 3 uses real-time data streams to process documents on secure servers. The server returns only the results of the scan. Neither the text from the scan nor the document text is ever collected, logged, or retained. No one can view any of the document text either during processing or after processing.

Subscriptions & Payments

After you install BriefCatch 3, you can purchase a Pro subscription directly within the app. Just create an account, select Start Free Trial, then choose between our monthly or annual subscriptions.

BriefCatch Standalone

The items in this section are questions relevant to BriefCatch Standalone and may not be applicable to BriefCatch 3 or BriefCatch 2.

BriefCatch Standalone Download & Installation

No. We suggest Mac users try BriefCatch 3 which is Mac compatible!

BriefCatch Standalone Features

Once installed, BriefCatch Standalone will appear as a tab within the ribbon in Word. Click the tab to access the BriefCatch Standalone functions. For more information, you can reference our BriefCatch Standalone User Guide.

BriefCatch Standalone Licenses

BriefCatch Standalone Free Trial

7 days. During that time, you will have full access to the BriefCatch Standalone software.

BriefCatch Standalone Account Information

BriefCatch 2

BriefCatch 2 support ended on December 31, 2022. All users will get a free upgrade to BriefCatch 3, our acclaimed SaaS-managed product with a brand-new UI and all the latest features and edits! If you have any questions, please contact our support team for assistance with updating to the latest version of BriefCatch.