Help with BriefCatch

BriefCatch 3 is available on Microsoft® AppSource. Supported versions include Microsoft® Word 2016 or later on Windows®, Microsoft® Word 2016 or later on macOS®, and Microsoft® Word for Web (Microsoft® 365).

BriefCatch 3 is available on Microsoft® AppSource.

See our How to Install BriefCatch 3 page for more detailed installation instructions.

Yes! BriefCatch 3 uses Microsoft Single Sign-On. Learn more about using Microsoft SSO to manage your account.

BriefCatch 3 Pro is available for $29/month or $299/year. You can see our BriefCatch 3 plans here.

After you install BriefCatch 3, you can purchase a Pro subscription directly within the app. Just create an account, select Pro, then select either the monthly or annual Pro plan.

Yes! You can try BriefCatch 3 free for 7 days.

After you install BriefCatch 3, create an account within the app, select the Pro plan, then click Start Free Trial to start your 7 day free trial.

After 7 days, you will be charged a monthly or annual Pro subscription. You can cancel your free trial any time during the 7 days to avoid being charged.

Yes. But you can cancel at any time during the 7 day period if you decide not to keep BriefCatch 3 and you will not be charged.

Yes. BriefCatch 3 has monthly and annual plans.

If you wish to modify or cancel your Pro subscription, you can do this directly within the BriefCatch 3 app.

To modify your subscription, click on the settings Icon. Click on the Subscription tab, then click the blue Manage Subscription button:

This will open the Stripe dashboard in your browser which will allow you to modify your subscription status.

Please see our BriefCatch 3 account guide for more information.

If you need help canceling your BriefCatch 3 subscription, please contact our support team.

Any of our BriefCatch 2 or Standalone users with an active license can use BriefCatch 3 at no additional cost. Please view our BriefCatch 3 update guide for more information.

There's no longer a need to re-scan your document when you make changes to your document. The real-time editing feature in BriefCatch 3 continues to give on-demand and instant suggestions as you write.

Users can customize their experience by toggling the Realtime suggestions option under their account preferences.

Yes. BriefCatch 3 is a SaaS-managed product and processes requests on secure servers. For large organizations, we offer custom near-prem, on-prem, and local installations. Contact our sales team to learn more.

No. BriefCatch 3 uses real-time data streams to process documents on secure servers. The server returns only the results of the scan. Neither the text from the scan nor the document text is ever collected, logged, or retained. No one can view any of the document text either during processing or after processing.

All connections to and from the BriefCatch environment are encrypted using TLS 1.0 (if the user is running IE11), or TLS 1.1/1.2 otherwise. All connections are secured using SSL.

Yes. You must be connected to the internet to receive suggestions from BriefCatch 3.

To uninstall BriefCatch 3, open Word. In the Word ribbon, click on Insert, then My Add-ins. Find BriefCatch under "MY ADD-INS", right click on it, then select Remove.

Note: If you don't see BriefCatch listed here, click the Refresh icon.

Yes! Please contact our sales team for more information!

Absolutely! You can purchase a coupon code to gift BriefCatch 3.